Shipping & Order Policy

At Dealcliq Technology Pvt. Ltd., we are committed to delivering your orders efficiently while maintaining strict quality standards. Please read this policy carefully before placing an order.

1. Order Processing

All orders are subject to payment verification and product availability.

Every product undergoes a thorough quality inspection before dispatch to ensure it meets our quality standards.

Products Available in Our Warehouse

• Orders for products stocked in our warehouse are generally processed and dispatched within 24–48 hours of order confirmation.
• Estimated delivery time is 3–8 business days, depending on the destination and courier partner.

Imported / Global Products

Certain products are specially sourced from our international suppliers and are imported specifically to fulfill customer orders.

• These products generally require 7–25 business days for procurement, international shipping, customs clearance (where applicable), and final delivery.
• Delivery timelines may vary depending on the country of origin, customs procedures, airline or freight schedules, and local courier operations.

In certain cases, additional quality checks or unforeseen operational circumstances may require extra processing time. If this happens, our team will keep you informed of the updated timeline.

2. Order Tracking

Tracking details will be shared once your order has been dispatched.

Please note that courier tracking updates may take up to 24–48 hours to appear after dispatch.

3. Address Accuracy

Customers are responsible for providing accurate:

• Shipping address
• Contact number
• Email address
• Landmark (where applicable)

Any additional shipping costs incurred due to an incorrect or incomplete address may be recovered from the customer.

4. Delivery Attempts

Courier partners generally make multiple delivery attempts.

If delivery cannot be completed due to customer unavailability, refusal to accept the shipment, or an incorrect address provided by the customer, the shipment may be returned to us. Any re-shipping charges shall be borne by the customer.

5. Order Modifications

Order modifications, including changes to the shipping address or product, may only be requested before dispatch.

Once an order has been dispatched, modifications or changes may not be possible.

6. Order Cancellation

Warehouse Products

Orders may be cancelled any time before dispatch.

Once dispatched, cancellation requests cannot be accepted.

Imported / Global Products

Imported / Global Products are specially sourced against confirmed customer orders.

• Cancellation requests are accepted only within 24 hours of placing the order.
• Once this period has elapsed, procurement and import procedures may have already commenced. Therefore, cancellation requests cannot be accommodated after 24 hours.

Return, Refund, Replacement & Warranty

The above sections outline our order processing, shipping, and cancellation procedures.

For complete details regarding return eligibility, replacements, refunds, deductions, exclusions, non-returnable products, inspection procedures, and claim processing, please refer to our Return, Refund & Replacement Policy. Return Policy

For complete details regarding manufacturer warranty, seller warranty, warranty coverage, exclusions, warranty claims, and warranty procedures, please refer to our Warranty Policy. Warranty Policy

By placing an order with Dealcliq Technology Pvt. Ltd., you acknowledge that you have read, understood, and agreed to all applicable policies available on our website.

7. Contact Us

For any questions regarding your order, shipping, cancellations, returns, refunds, or warranty, please contact our customer support team using the contact details provided on our website.

We are committed to resolving all genuine customer concerns promptly, fairly, and transparently.