roborock Saros 10R Robot Vacuum and Mop, 22,000 Pa Suction, Zero-Tangling, 3.14’’ Ultra Slim, FlexiArm Riser Technology for Carpet & Floor, Corner & Edge Cleaning, Self-Emptying, Hot Air Drying, Black
WHY DEALCLIQ
7 Days Replacement
Pan India Warranty
Gst Billing
Authentic QC Passed
Frequently Asked Questions (FAQ's)
📦 What are Unboxed Products?
Unboxed products are items that have been previously
opened but remain in near-new condition. They are typically sold at a discount
compared to brand-new items. Here's what "unboxed" usually means:
Common Reasons for Unboxed Status:
Customer Return: The original buyer changed their mind or returned the item
shortly after purchase—usually within the 7-day return period—so the
product is typically in excellent condition and hardly used.COD Rejections: The product was shipped to a customer under Cash on
Delivery (COD) but was rejected at the doorstep—often because the buyer
changed their mind or was unavailable to receive it.Damaged Packaging: The item’s box may have been damaged in transit or while
handling, but the product itself is in perfect working condition.Inspection or Testing: The item was opened for quality checks, demonstration, or
internal testing purposes.Excess Inventory: Sometimes new products are unboxed and sold at a discount
to clear overstock or make room for newer models.
🚚 Where do they come from?
Sources of Unboxed Items:
Unboxed items typically come from customer returns made within the standard 7-day return window offered by most shopping platforms like Amazon, Flipkart, and others. They also originate from excess inventory stored in company warehouses.
🔧 Are these refurbished?
Unboxed products are not refurbished, as refurbished items are pre-owned or defective products that have been repaired, tested, and restored to working condition.
📊 What condition can I expect?
You can expect unboxed products in close-to-new condition, complete with original packaging and accessories. All products undergo a strict 8-step quality check where we test their features and overall functionality before shipping. In some cases, they may have minor scratches or identification marks that do not affect performance or quality.
🔧What about Warranty ?
All products come with a proper manufacturer warranty. In rare cases where the brand warranty is not applicable, we provide a 6-month warranty from the date of purchase—so sit back and relax, you've got yourself a great deal!
Shipping Policy
- Order Processing Time:
We aim to dispatch all orders within 24 to 48 hours. However, certain products may take slightly longer due to thorough quality checks. In such cases, you will be promptly informed of any delays. - Delivery Timeline:
Delivery typically takes 3 to 8 business days, depending on your location. We work with trusted courier partners such as Delhivery, Bluedart, Amazon Shipping, etc., and others to ensure timely delivery. - Delivery Disclaimer:
While we strive to meet estimated delivery timelines, we do not guarantee fixed delivery dates due to factors beyond our control, such as logistical issues, regional constraints, or unexpected delays. Unfortunately orders will not be eligible for cancellation or refund due to such delays. - Order Modification:
If your order has not yet been dispatched, you may request changes to the order or shipping address by contacting us at 9354037427 or via email. - Cash on Delivery (COD) Orders:
All COD orders undergo manual verification prior to dispatch. We reserve the right to cancel COD orders in case of suspected non-serious buyers.
For high-value or volumetric COD orders, we may request a partial advance payment before shipping. - Lost Shipments:
In the rare event that your package is misplaced by the courier, we will replace the product at no additional cost to you. - Express Delivery:
You may contact us to inquire about express delivery options before your order is shipped. If express shipping is feasible for your location and product, we will inform you of the additional cost and estimated delivery timeline. - Refunds Prior to Shipping:
Customers may request a refund at any time before the product has been shipped. Please note that a 3.18% deduction will apply to cover payment gateway processing fees.
Returns, Replacements & Refund Policy
At DealCliq, we value your trust not just during the purchase, but throughout your entire shopping journey. Our return and replacement policy has been carefully crafted to ensure a smooth, time-saving, and reassuring experience.
General Return & Replacement Terms
- Returns and replacements will only be accepted after verifying the condition of the product.
- Customers must initiate a return request within 7 days of receiving the order.
Reverse Pickup Facility
We offer a convenient reverse pickup service for most locations covered by our courier partners.
If your pin code is not serviceable, you may ship the product back to us at your own cost, and we will reimburse the courier charges upon receiving the product and valid shipping receipt.
Refunds, Replacements & Store Credits
- In the event of a defect or the product not working as intended, we offer replacements or store credits.
- If the product received is not as described, you are entitled to a full refund.
- For returns due to personal preference or reasons not related to product defect or listing error, a deduction towards shipping charges and payment gateway fees will apply to the refund amount.
How to Raise a Return Request
To initiate a return, please submit a request along with the reason for return and supporting images or a short video (if required). Once received, our team will handle the remaining steps and guide you through the process.
Product Inspection Advice
We recommend carefully inspecting and reviewing all features of the product upon delivery, before putting it to use. This helps ensure it meets your expectations and avoids potential return issues.
Damaged or Incorrect Items
For products that arrive damaged or different from what was ordered, please raise a return request within 48 hours of delivery.
Regrettably, requests made beyond this timeframe cannot be accepted, as this is the window during which we can lodge a claim with our logistics partners.
Quality Check & Cosmetic Imperfections
Some of our products undergo test use at our quality control (QC) stations, which may result in minor marks or surface scratches. These are typically cosmetic in nature and do not affect performance.
As such, unless there is a functional issue, these products do not qualify for return.
Open Box & Discounted Inventory
While we strive to dispatch every product in new condition with complete accessories and original packaging, there are rare cases where:
- The outer box/case may be missing
- Minor or non-essential accessories may not be included
- Products may carry more visible scratches than usual
These products are listed at special discounted rates, and we make every effort to inform customers in advance before dispatching.
Please be assured that such discounts do not compromise the product’s usability or quality.
In some instances, we may also provide replacement accessories or original adapters/chargers from verified third-party suppliers, when original components are unavailable.
If you have any further queries, feel free to reach out to our support team. We're here to ensure you have a positive and satisfying experience with every order..
Product Overview
- Brand: roborock
- Model Name: Roborock Saros 10R
- Surface Recommendation: Hardwood, Tile, Carpet
- Special Feature:
- Color: Black
Product Features
- 3.14-Inch Ultra-Thin Design: The Roborock Saros 10R redefines home cleaning with its ultra-slim 3.14-inch profile. Powered by the advanced StarSight Autonomous System 2.0, it eliminates the need for a raised LDS unit, unlike traditional bulky robot vacuums. It easily glides under beds, sofas, cabinets, and coffee tables, reaching hard-to-clean areas with precision. Perfect for homes that value both efficiency and elegance, it offers superior cleaning coverage in a sleek, compact design.
- StarSight Autonomous System 2.0: Experience smarter cleaning with advanced 3D sensing technology, enabling precise mapping even under narrow-legged furniture and suspended cabinets. The innovative VertiBeam Lateral Obstacle Avoidance system navigates cables and irregular furniture with ease, cleaning along cords without manual intervention. Enhanced algorithms detect and adapt to 108 obstacle types, ensuring seamless and efficient cleaning across every corner of your home.
- Powerful Cleaning System: With 22,000 Pa HyperForce suction, the Roborock Saros 10R effortlessly removes dirt, hair, and debris from all floor types, including hardwood, tile, and carpets. The Zero-Tangling DuoDivide Main Brush and FlexiArm Riser Side Brush ensure no hair tangles, even with long hair or pet fur. Additionally, the anti-tangle omnidirectional wheels eliminate the need for manual hair removal, significantly boosting cleaning efficiency and making maintenance effortless.
- Corner and Edge Cleaning: The FlexiArm Riser Side Brush & Mop automatically extends to reach difficult corners and low spaces under furniture, sweeping away dust with ease. As it detects corners and edges, the mop extends to provide thorough, efficient cleaning. This design ensures comprehensive coverage, effectively eliminating blind spots and leaving every area spotless.
- Industry-First AdaptiLift Chassis: The innovative AdaptiLift Chassis, featuring left/right wheels and omnidirectional wheels, effortlessly navigates obstacles up to 4 cm high, including thresholds and U-shaped furniture legs. When carpets are detected, the Dual Spinning Mops and mop bracket automatically lift to prevent wetting long-pile carpets. During recharging, the main and side brushes are raised to avoid dirt transfer onto the floor, delivering a quiet and pristine mopping experience.
- Multifunctional Dock 4.0: The 10-in-one dock offers seamless cleaning with features like auto mop removal, enabling quick mapping, pure vacuuming, and sweep-then-mop modes. It uses 176°F hot water for mop washing and 131°F hot air drying, ensuring the mop stays clean and dry. Enjoy 60-day automatic dust collection, auto tank refilling, auto detergent dispenser, and 176°F hot water dock self-cleaning, all contributing to a hands-free cleaning experience. With 2.5-hour quick charging, it's ready when you are. When the system detects heavily soiled areas, it activates auto re-wash and re-mop for deep cleaning.
- Smart Device Integration: The built-in "Hello Rocky" voice assistant allows you to start cleaning tasks and access other features with simple voice commands, even without an internet connection. The Roborock app lets you customize cleaning schedules, manage maps, and more. With its built-in RGB camera, you can stay connected to your pets like never before. Enjoy two-way video calls to check in on them, locate them instantly with the one-click pet search, and capture adorable moments with ease. Whether you’re at home or away, this feature enhances your lifestyle by providing peace of mind and an extra layer of care for your furry companions. Supports 2.4GHz Wi-Fi only.
Product Information
| Brand | roborock |
| Model Name | Roborock Saros 10R |
| Special Feature | Deep Cleaning with Auto Re-Wash and Re-Mop: Automatically detects heavily soiled areas and activates re-wash and re-mop for deep, thorough cleaning in high-traffic zones., Effortless Corner & Edge Cleaning: Automatically extends to reach corners and low spaces under furniture, ensuring thorough cleaning of hard-to-reach edges and corners., Hair-Free Cleaning with Zero-Tangling Technology: Say goodbye to tangled hair and pet fur with the Zero-Tangling DuoDivide brush, ensuring hair-free, hassle-free cleaning every time., Smarter Cleaning with 3D Obstacle Detection: Navigates cables, furniture, and obstacles with ease using advanced 3D sensing technology, ensuring a smooth and efficient cleaning experience., Ultra-Thin Design for Seamless Navigation: Effortlessly glides under beds, sofas, and cabinets, reaching hidden corners with its ultra-slim 3.14-inch profile for complete cleaning coverage. |
| Color | Black |
| Product Dimensions | 15"L x 18.7"W x 19.21"H |
| Included Components | Power Cable (1) Rotating Mop Module (2) User Manual (1), Robot Vacuum (1) Multifunctional Dock (1) Dock Base (1) Disposable Dust Bag (1) |
| Filter Type | Washable |
| Battery Life | 180 minutes |
| Voltage | 120 Volts |
| Power Source | Battery Powered |
| Are Batteries Included | Yes |
| Control Method | App, Remote |
| Compatible Devices | Amazon Echo, Google Home, Alexa, Hello Rocky, Apple Siri |
| Form Factor | rectangular, disc-shaped |
| Global Trade Identification Number | 00195043005577 |
| Item Weight | 25.5 pounds |
| Manufacturer | roborock |
| ASIN | B0DHCJ571Z |
| Item model number | Roborock Saros 10R |
| Batteries | 1 AA batteries required. (included) |
| Customer Reviews | |
| Best Sellers Rank | |
| Specific instructions for use | Robot vacuum cleaner for home, floor, carpet, pet hair |
| Batteries required | Yes |