GravaStar Mercury M1 Pro Wireless Gaming Mouse – 26,000 DPI PAW3395DM Sensor • Lightweight Magnesium Alloy • Tri-Mode (Wired/2.4GHz/Bluetooth) • 4K Polling Rate • Up to 200-Hour Battery (UNBOXED) 
WHY DEALCLIQ
7 Days Replacement
Pan India Warranty
Gst Billing
Authentic QC Passed
Frequently Asked Questions (FAQ's)
📦 What are Unboxed Products?
Unboxed products are items that have been previously
opened but remain in near-new condition. They are typically sold at a discount
compared to brand-new items. Here's what "unboxed" usually means:
Common Reasons for Unboxed Status:
Customer Return: The original buyer changed their mind or returned the item
shortly after purchase—usually within the 7-day return period—so the
product is typically in excellent condition and hardly used.COD Rejections: The product was shipped to a customer under Cash on
Delivery (COD) but was rejected at the doorstep—often because the buyer
changed their mind or was unavailable to receive it.Damaged Packaging: The item’s box may have been damaged in transit or while
handling, but the product itself is in perfect working condition.Inspection or Testing: The item was opened for quality checks, demonstration, or
internal testing purposes.Excess Inventory: Sometimes new products are unboxed and sold at a discount
to clear overstock or make room for newer models.
🚚 Where do they come from?
Sources of Unboxed Items:
Unboxed items typically come from customer returns made within the standard 7-day return window offered by most shopping platforms like Amazon, Flipkart, and others. They also originate from excess inventory stored in company warehouses.
🔧 Are these refurbished?
Unboxed products are not refurbished, as refurbished items are pre-owned or defective products that have been repaired, tested, and restored to working condition.
📊 What condition can I expect?
You can expect unboxed products in close-to-new condition, complete with original packaging and accessories. All products undergo a strict 8-step quality check where we test their features and overall functionality before shipping. In some cases, they may have minor scratches or identification marks that do not affect performance or quality.
🔧What about Warranty ?
All products come with a proper manufacturer warranty. In rare cases where the brand warranty is not applicable, we provide a 6-month warranty from the date of purchase—so sit back and relax, you've got yourself a great deal!
Shipping Policy
- Order Processing Time:
We aim to dispatch all orders within 24 to 48 hours. However, certain products may take slightly longer due to thorough quality checks. In such cases, you will be promptly informed of any delays. - Delivery Timeline:
Delivery typically takes 3 to 8 business days, depending on your location. We work with trusted courier partners such as Delhivery, Bluedart, Amazon Shipping, etc., and others to ensure timely delivery. - Delivery Disclaimer:
While we strive to meet estimated delivery timelines, we do not guarantee fixed delivery dates due to factors beyond our control, such as logistical issues, regional constraints, or unexpected delays. Unfortunately orders will not be eligible for cancellation or refund due to such delays. - Order Modification:
If your order has not yet been dispatched, you may request changes to the order or shipping address by contacting us at 9354037427 or via email. - Cash on Delivery (COD) Orders:
All COD orders undergo manual verification prior to dispatch. We reserve the right to cancel COD orders in case of suspected non-serious buyers.
For high-value or volumetric COD orders, we may request a partial advance payment before shipping. - Lost Shipments:
In the rare event that your package is misplaced by the courier, we will replace the product at no additional cost to you. - Express Delivery:
You may contact us to inquire about express delivery options before your order is shipped. If express shipping is feasible for your location and product, we will inform you of the additional cost and estimated delivery timeline. - Refunds Prior to Shipping:
Customers may request a refund at any time before the product has been shipped. Please note that a 3.18% deduction will apply to cover payment gateway processing fees.
Returns, Replacements & Refund Policy
At DealCliq, we value your trust not just during the purchase, but throughout your entire shopping journey. Our return and replacement policy has been carefully crafted to ensure a smooth, time-saving, and reassuring experience.
General Return & Replacement Terms
- Returns and replacements will only be accepted after verifying the condition of the product.
- Customers must initiate a return request within 7 days of receiving the order.
Reverse Pickup Facility
We offer a convenient reverse pickup service for most locations covered by our courier partners.
If your pin code is not serviceable, you may ship the product back to us at your own cost, and we will reimburse the courier charges upon receiving the product and valid shipping receipt.
Refunds, Replacements & Store Credits
- In the event of a defect or the product not working as intended, we offer replacements or store credits.
- If the product received is not as described, you are entitled to a full refund.
- For returns due to personal preference or reasons not related to product defect or listing error, a deduction towards shipping charges and payment gateway fees will apply to the refund amount.
How to Raise a Return Request
To initiate a return, please submit a request along with the reason for return and supporting images or a short video (if required). Once received, our team will handle the remaining steps and guide you through the process.
Product Inspection Advice
We recommend carefully inspecting and reviewing all features of the product upon delivery, before putting it to use. This helps ensure it meets your expectations and avoids potential return issues.
Damaged or Incorrect Items
For products that arrive damaged or different from what was ordered, please raise a return request within 48 hours of delivery.
Regrettably, requests made beyond this timeframe cannot be accepted, as this is the window during which we can lodge a claim with our logistics partners.
Quality Check & Cosmetic Imperfections
Some of our products undergo test use at our quality control (QC) stations, which may result in minor marks or surface scratches. These are typically cosmetic in nature and do not affect performance.
As such, unless there is a functional issue, these products do not qualify for return.
Open Box & Discounted Inventory
While we strive to dispatch every product in new condition with complete accessories and original packaging, there are rare cases where:
- The outer box/case may be missing
- Minor or non-essential accessories may not be included
- Products may carry more visible scratches than usual
These products are listed at special discounted rates, and we make every effort to inform customers in advance before dispatching.
Please be assured that such discounts do not compromise the product’s usability or quality.
In some instances, we may also provide replacement accessories or original adapters/chargers from verified third-party suppliers, when original components are unavailable.
If you have any further queries, feel free to reach out to our support team. We're here to ensure you have a positive and satisfying experience with every order..
Product Overview
- Brand: GravaStar
- Color: Gray
- Connectivity Technology: Bluetooth, USB
- Special Feature: Ergonomic Design, LED Lights, Programmable Buttons, Rechargeable, Wireless
- Movement Detection Technology: Optical
Product Features
- Ergonomic Mastery: Precision at Your Fingertips - Meticulously crafted for the discerning gamer, the M1 Pro boasts an ergonomic design that cradles your hand, transforming every move into natural, precise actions. Enhanced tactile button feedback means every click is more satisfying, more accurate - a true extension of your intent.
- TUROSPEED Dominance: Stay Connected, Stay Unbeatable - With the TUROSPEED Wireless technology, the M1 Pro offers versatile connection options - from the ultra-fast 2.4G to the agile Bluetooth, down to the steadfast wired connection. Coupled with prolonged battery life, this mouse ensures you're always ready, always dominant.
- Hyper Precision Sensor: The Art of Unseen Advantage - Dominate the gaming world with a up to 4K polling rate and a staggering 26,000 DPI sensor. PAW3395 provides ultra-smooth cursor movement and pinpoint accuracy, giving you the unseen advantage in every skirmish, every battle.
- GLOWSYNC Spectrum: Illuminate Your Victory Path - The M1 Pro’s customizable GLOWSYNC RGB lighting isn't just about aesthetics; it's about setting the tone for your next conquest. Sync it with your game, feel the ambiance of every battle, and let the colors herald your victories.
- Ultimate Customization Control: Your Strategy, Your Terms - Tailor every aspect of your gameplay with the M1 Pro’s fully programmable buttons. The intuitive software enables you to assign macros, reconfigure button layouts, and adapt the mouse to your gaming style, ensuring you’re always playing on your terms.
- Ultra-Low Lag Command Center: Instant Response, Instant Victory - Experience the pinnacle of gaming precision with the M1 Pro’s 4K receiver. This advanced technology translates into ultra-low latency and consistent, stable connectivity, giving you a noticeable advantage in fast-paced games.
Product Information
| Product Dimensions | 4.88 x 2.52 x 0.04 inches |
| Item Weight | 6.6 pounds |
| ASIN | B0CTMTKCRY |
| Item model number | M1 Pro |
| Batteries | 1 Lithium Ion batteries required. (included) |
| Customer Reviews | |
| Best Sellers Rank | |
| Date First Available | February 1, 2024 |
| Manufacturer | ZhuoYe ChuangYi Co., Ltd. |