Amazon Astro, Household robot for home monitoring, with Alexa, ****SEALED****
WHY DEALCLIQ
7 Days Replacement
Pan India Warranty
Gst Billing
Authentic QC Passed
Amazon Astro, Household robot for home monitoring, with Alexa, ****SEALED****
Frequently Asked Questions (FAQ's)
📦 What are Unboxed Products?
Unboxed products are items that have been previously
opened but remain in near-new condition. They are typically sold at a discount
compared to brand-new items. Here's what "unboxed" usually means:
Common Reasons for Unboxed Status:
Customer Return: The original buyer changed their mind or returned the item
shortly after purchase—usually within the 7-day return period—so the
product is typically in excellent condition and hardly used.COD Rejections: The product was shipped to a customer under Cash on
Delivery (COD) but was rejected at the doorstep—often because the buyer
changed their mind or was unavailable to receive it.Damaged Packaging: The item’s box may have been damaged in transit or while
handling, but the product itself is in perfect working condition.Inspection or Testing: The item was opened for quality checks, demonstration, or
internal testing purposes.Excess Inventory: Sometimes new products are unboxed and sold at a discount
to clear overstock or make room for newer models.
🚚 Where do they come from?
Sources of Unboxed Items:
Unboxed items typically come from customer returns made within the standard 7-day return window offered by most shopping platforms like Amazon, Flipkart, and others. They also originate from excess inventory stored in company warehouses.
🔧 Are these refurbished?
Unboxed products are not refurbished, as refurbished items are pre-owned or defective products that have been repaired, tested, and restored to working condition.
📊 What condition can I expect?
You can expect unboxed products in close-to-new condition, complete with original packaging and accessories. All products undergo a strict 8-step quality check where we test their features and overall functionality before shipping. In some cases, they may have minor scratches or identification marks that do not affect performance or quality.
🔧What about Warranty ?
All products come with a proper manufacturer warranty. In rare cases where the brand warranty is not applicable, we provide a 6-month warranty from the date of purchase—so sit back and relax, you've got yourself a great deal!
Shipping Policy
- Order Processing Time:
We aim to dispatch all orders within 24 to 48 hours. However, certain products may take slightly longer due to thorough quality checks. In such cases, you will be promptly informed of any delays. - Delivery Timeline:
Delivery typically takes 3 to 8 business days, depending on your location. We work with trusted courier partners such as Delhivery, Bluedart, Amazon Shipping, etc., and others to ensure timely delivery. - Delivery Disclaimer:
While we strive to meet estimated delivery timelines, we do not guarantee fixed delivery dates due to factors beyond our control, such as logistical issues, regional constraints, or unexpected delays. Unfortunately orders will not be eligible for cancellation or refund due to such delays. - Order Modification:
If your order has not yet been dispatched, you may request changes to the order or shipping address by contacting us at 9354037427 or via email. - Cash on Delivery (COD) Orders:
All COD orders undergo manual verification prior to dispatch. We reserve the right to cancel COD orders in case of suspected non-serious buyers.
For high-value or volumetric COD orders, we may request a partial advance payment before shipping. - Lost Shipments:
In the rare event that your package is misplaced by the courier, we will replace the product at no additional cost to you. - Express Delivery:
You may contact us to inquire about express delivery options before your order is shipped. If express shipping is feasible for your location and product, we will inform you of the additional cost and estimated delivery timeline. - Refunds Prior to Shipping:
Customers may request a refund at any time before the product has been shipped. Please note that a 3.18% deduction will apply to cover payment gateway processing fees.
Returns, Replacements & Refund Policy
At DealCliq, we value your trust not just during the purchase, but throughout your entire shopping journey. Our return and replacement policy has been carefully crafted to ensure a smooth, time-saving, and reassuring experience.
General Return & Replacement Terms
- Returns and replacements will only be accepted after verifying the condition of the product.
- Customers must initiate a return request within 7 days of receiving the order.
Reverse Pickup Facility
We offer a convenient reverse pickup service for most locations covered by our courier partners.
If your pin code is not serviceable, you may ship the product back to us at your own cost, and we will reimburse the courier charges upon receiving the product and valid shipping receipt.
Refunds, Replacements & Store Credits
- In the event of a defect or the product not working as intended, we offer replacements or store credits.
- If the product received is not as described, you are entitled to a full refund.
- For returns due to personal preference or reasons not related to product defect or listing error, a deduction towards shipping charges and payment gateway fees will apply to the refund amount.
How to Raise a Return Request
To initiate a return, please submit a request along with the reason for return and supporting images or a short video (if required). Once received, our team will handle the remaining steps and guide you through the process.
Product Inspection Advice
We recommend carefully inspecting and reviewing all features of the product upon delivery, before putting it to use. This helps ensure it meets your expectations and avoids potential return issues.
Damaged or Incorrect Items
For products that arrive damaged or different from what was ordered, please raise a return request within 48 hours of delivery.
Regrettably, requests made beyond this timeframe cannot be accepted, as this is the window during which we can lodge a claim with our logistics partners.
Quality Check & Cosmetic Imperfections
Some of our products undergo test use at our quality control (QC) stations, which may result in minor marks or surface scratches. These are typically cosmetic in nature and do not affect performance.
As such, unless there is a functional issue, these products do not qualify for return.
Open Box & Discounted Inventory
While we strive to dispatch every product in new condition with complete accessories and original packaging, there are rare cases where:
- The outer box/case may be missing
- Minor or non-essential accessories may not be included
- Products may carry more visible scratches than usual
These products are listed at special discounted rates, and we make every effort to inform customers in advance before dispatching.
Please be assured that such discounts do not compromise the product’s usability or quality.
In some instances, we may also provide replacement accessories or original adapters/chargers from verified third-party suppliers, when original components are unavailable.
If you have any further queries, feel free to reach out to our support team. We're here to ensure you have a positive and satisfying experience with every order..
Product Features
- Keep home closer - Meet Astro, the household robot for home monitoring, with Alexa.
- Stay connected from anywhere - Remotely send Astro to check on specific rooms, people, or things. Plus, get alerts if Astro detects an unrecognized person or certain sounds when you're away.
- Introducing Intelligent Motion - Amazon Astro uses advanced navigation technology to find its way around your home and go where you need it. When you're not using Astro, it will hang out close by at the ready.
- Set up custom routines to get the most out of Astro – Cue Astro to read you traffic news during rush hour or remind you to feed your pet.
- Designed to protect your privacy - Turn off mics, cameras, and motion with one press of a button and use the Astro app to set out of bounds zones to let Astro know where it's not allowed to go.
- Ring Home Premium - Subscribe to Ring Home Premium or activate your Ring Home Trial and have Astro proactively patrol, investigate activity, save videos in Ring's cloud storage for up to 180 days, and more.
- Put Alexa in motion - Astro can follow you with music or video playing from its high quality speakers or deliver calls, messages, timers, alarms, and reminders.
- Accessorize your Astro – Astro can carry a variety of accessories (sold separately) like a Ziploc container, the OMRON blood pressure monitor, and a Furbo Dog Camera that tosses treats to your pet. You can also dress up your Astro with an It’s a Skin wheel decal!