HOME SECURITY Motorola FOCUS66 Wi-Fi HD Home Monitoring Camera
WHAT ARE OPEN BOX PRODUCTS ?
OPEN BOX PRODUCTS IN INDIA
Open box products are never used but their packaging is opened once for various reasons like quality check , box packaging damage , excess inventory by company or in a few cases when the products have some minor scratches due to open packaging which doesn't affect the quality or the functionality of the products and hence are sold at heavy discounts.
We individually check the quality and functioning of each product before dispatching them.
The best thing about these products is that you get the 6 Months Replacement Warranty on them.
So Sit Back And Relax, You Have Got Yourself A Great Deal.
- We ship every order within 24 hours after verification (in case of COD order), we use courier partners like Bluedart, Delhivery, Ecom Express etc.
- Delivery may take 2-8 days depending upon the location of the customer.
- We never guarantee any delivery deadline as it depends upon the location, unexpected delays and logistics company workflow, so no order will be refunded if there is any delay because of these reasons.
Returns / Replacement.
- Return or replacements of goods will only be accepted after verifying the condition of the product.
- You are valued not only at the time of sale but also through the subsequent stages of returns or replacement our policy is thoughtfully designed to ease up the process, save time and make you feel reassured about your order.
- Please ensure that the returned product is unused, undamaged, in original packaging and is in a sale-able condition.
- We offer our customers a simple, reverse pick-up policy. Your pin code should be serviceable by courier companies we are working with for reverse pickup, if not you would be required to ship on your own and you would be reimbursed for same.
- If you don’t want replacement we can provide you refund in the form of store credits with 6 months validity.
- You are required to drop a mail to firstname.lastname@example.org with some pictures or video of the product (if required) and the reason for return and let us do the remaining process.
- We advise our customers to go through and assess all the features and see the proper functioning of the product before actually using it, so that you won’t be facing any difficulties in returns.
- We offer direct refunds when the product supplied is not as per description.
- The request for product return in case of physical damage or different product should be opened within 48 hours of the delivery of product. Such request after 48 hour will not be accepted.
- Return requests are only accepted for product being defective or not as described, in case our product not liked no return request will be entertained.