ARCTIC AR-PVK-01 Neo Violin Kit – Violin 4/4 with case, bow & Rosin Brand: ARCTIC

Shipping 

1. We ship every order within 24 hours after verification (in case of COD order), we use courier partners like Bluedart, Delhivery, Ecom Express etc.  
2. Delivery may take 2-8 days depending upon the location of the customer. 
3. We never guarantee any delivery deadline as it depends upon the location, unexpected delays and logistics company workflow, so no order will be refunded if there is any delay because of these reasons.  

Returns / Replacement. 

1. Return or replacements of goods will only be accepted after verifying the condition of the product.
2. You are valued not only at the time of sale but also through the subsequent stages of returns or replacement our  policy  is thoughtfully designed to ease up the process, save time and make you feel reassured about your order.
3. Please ensure that the returned product is unused, undamaged, in original packaging and is in a sale-able condition.
4. We offer our customers a simple, reverse pick-up policy. Your pin code should be serviceable by courier companies we are working with for reverse pickup, if not you would be required to ship on your own and you would be reimbursed for same.
5. If you don’t want replacement we can provide you refund in the form of store credits with 6 months validity.  

6. You are required to drop a mail to info@dealcliq.com with some pictures or video of the product (if required) and the reason for return and let us do the remaining process.
7. We advise our customers to go through and assess all the features and see the proper functioning of the product before actually using it, so that you won’t be facing any difficulties in returns.
8. We offer direct refunds when the product supplied is not as per description.  
9. The request for product return in case of physical damage or different product should be opened within 48 hours of the delivery of product. Such request after 48 hour will not be accepted.
10. Return requests are only accepted for product being defective or not as described, in case our product not liked no return request will be entertained.